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FAQs

Answers about orders, shipping, and returns will show here as vitalassence publishes them.

How long does shipping take?+

Orders typically leave our warehouse within 1–2 business days. Delivery times depend on the shipping method you choose at checkout and your location.

What is your return policy?+

Most unused items can be returned within 30 days of delivery. Check the Returns page for eligibility and how to start a return.

How can I contact support?+

Use the Contact page or the email listed in the store footer. We aim to reply within one business day.

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